Fresh Vine Status Updates

Please be aware that there are some network conductivity issues for clients in Minnesota who have Comcast as their ISP. We have verified that everything is fully operational with our servers and Comcast is causing some of the data to not reach users. We are actively working on resolving this issue.

Resolved

Testing seems to indicate that the issue has been resolved. We will continue to monitor the issue in the coming days.

For the first time since we have implemented the Google email service, Gmail, there was downtime once earlier this month along with a minor service disruption this week. The issues have been addressed and corrected by Google. There were two periods were service was interrupted.

September 1st, 2009 (status)

• They experienced service disruption from roughly 2:50pm until 4:37pm.
• Users accessing their email via POP/IMAP through a client like Outlook or Mail were unaffected by this outage.

September 24th-25th, 2009 (status)

• Some customers were experiencing difficultly accessing their contact lists within the web-based Gmail client.
• This has only affected web based Gmail users. Stand alone clients like Outlook or Mail were unaffected.

We apologize for any inconvenience that these incidents may have cause you. Google provides unparalleled service for our clients, as well as for us at nineteen05. In the future these alerts will be much more prompt, but since the status site didn’t exist on September 1st we are doing our best to inform you today.

If you are interested in setting up IMAP to use your Gmail account with Outlook or Mail view this Getting Started Guide.