Fresh Vine Status Updates

For the first time since we have implemented the Google email service, Gmail, there was downtime once earlier this month along with a minor service disruption this week. The issues have been addressed and corrected by Google. There were two periods were service was interrupted.

September 1st, 2009 (status)

• They experienced service disruption from roughly 2:50pm until 4:37pm.
• Users accessing their email via POP/IMAP through a client like Outlook or Mail were unaffected by this outage.

September 24th-25th, 2009 (status)

• Some customers were experiencing difficultly accessing their contact lists within the web-based Gmail client.
• This has only affected web based Gmail users. Stand alone clients like Outlook or Mail were unaffected.

We apologize for any inconvenience that these incidents may have cause you. Google provides unparalleled service for our clients, as well as for us at nineteen05. In the future these alerts will be much more prompt, but since the status site didn’t exist on September 1st we are doing our best to inform you today.

If you are interested in setting up IMAP to use your Gmail account with Outlook or Mail view this Getting Started Guide.

We are working away at the upcoming release of version 1.6.1 of Nineteen05. With all this going on we wanted to give you a sneak peak at a little bit of what is coming  up.

• Export Member Profiles as Contacts to use in Outlook/Mail/Entourage
• Weekend Service Tracking
• Multi-site Support integrated with Services, and Giving
• Retooled Member Search to improve speed
• Many small improvements within the existing solution

And much more! We are working very diligently at getting this update done and published. We look forward to hearing your feedback in the weeks to come.

While we work on the upcoming software release I thought we could share some photos of our Chicago data center with all of you.

As we ramp up our efforts and our customer base continues to grow the need for effective communication becomes all that more important. This site and its syndication is a crucial step in posting information about upcoming maintenance, downtime and for keeping a record of updates.

More information to come in the coming days.